Title: Candler Analytics
Author: candleranalytics
Published: <strong>5 de Octubre de  2026</strong>
Last modified: 5 de Octubre de  2026

---

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# Candler Analytics

 Por [candleranalytics](https://profiles.wordpress.org/candleranalytics/)

[Descargar](https://downloads.wordpress.org/plugin/candler-analytics.1.1.0.zip)

 * [Detalles](https://cl.wordpress.org/plugins/candler-analytics/#description)
 * [Reseñas](https://cl.wordpress.org/plugins/candler-analytics/#reviews)
 *  [Instalación](https://cl.wordpress.org/plugins/candler-analytics/#installation)
 * [Desarrollo](https://cl.wordpress.org/plugins/candler-analytics/#developers)

 [Soporte](https://wordpress.org/support/plugin/candler-analytics/)

## Descripción

Candler shows you what shoppers do on your store. Watch recordings of real visits,
see where people click and how far they scroll, and find the step where your checkout
loses them. Every recording is tied to what the shopper put in the cart and whether
they bought, so you can go straight to the visits that cost you a sale.

This plugin connects your store to Candler. You need a Candler account (there’s 
a free plan) or your own Candler server.

#### What you get in Candler

 * Session recordings, with form fields masked.
 * Click and scroll heatmaps, plus rage clicks and dead clicks.
 * Product and checkout funnels, with the recordings of shoppers who dropped off
   at each step.
 * Revenue, orders and add to cart rates by product and traffic source.
 * Live view of who’s on the store right now.
 * Visitor profiles with your own notes and follow-ups.

#### What the plugin does

 * Adds the Candler tracking script to every page. It loads async and never blocks
   rendering.
 * Describes product, cart and checkout pages to the tracker using WooCommerce data,
   not page scraping.
 * Sends add to cart, remove from cart and purchase events from your server, signed
   with your server key. Revenue can’t be faked from a browser, and it still counts
   when a shopper’s browser blocks scripts.
 * Sends each purchase once, only after payment is confirmed (processing or completed),
   in the background with automatic retries. Candler also deduplicates by order 
   ID, so refreshing the order confirmation page never counts an order twice.
 * Works with the classic and block cart and checkout, and with High-Performance
   Order Storage.
 * Stores only the anonymous visitor and session IDs on the order (meta keys _candler_visitor_id
   and _candler_session_id), so a payment confirmed later is still matched to the
   right visit.
 * Never sends names, emails, addresses, phone numbers, payment details or order
   notes.

On a WordPress site without WooCommerce, the plugin adds the tracking script only.

#### Privacy

 * An opt-out link and Global Privacy Control are respected.
 * You can make tracking wait for cookie consent. The WP Consent API is supported,
   so compatible consent banners work without extra code.
 * Logged-in shop managers and admins aren’t tracked unless you turn that off.

### External services

This plugin connects to Candler, a session replay and analytics service run by Candler
Analytics. It’s needed to record visits and report sales.

 * The tracking script is loaded from your Analytics URL (https://app.candleranalytics.
   com by default, or your own Candler server). In the shopper’s browser it records
   page views, clicks, scrolling and session recordings, with form fields masked,
   and sends them to that same address.
 * From your server, the plugin sends cart changes and confirmed orders to the same
   address: products, quantities, prices, totals, coupon codes and the anonymous
   visitor and session IDs. It never sends the customer’s name, email, address, 
   phone number or payment details.
 * The Test connection button on the settings page sends your tracking ID and server
   key to that address to check them.

Nothing is sent until you save a tracking ID.

Candler terms of service: https://candleranalytics.com/terms/
 Candler privacy policy:
https://candleranalytics.com/privacy/

## Capturas de pantalla

[⌊Every visit, tagged with what happened: purchases, cart adds, abandoned checkouts,
rage clicks.⌉⌊Every visit, tagged with what happened: purchases, cart adds, abandoned
checkouts, rage clicks.⌉[

Every visit, tagged with what happened: purchases, cart adds, abandoned checkouts,
rage clicks.

[⌊A recording, with the visit's device and source beside it. Clicks, cart changes
and rage clicks are marked on the timeline.⌉⌊A recording, with the visit's device
and source beside it. Clicks, cart changes and rage clicks are marked on the timeline
.⌉[

A recording, with the visit’s device and source beside it. Clicks, cart changes 
and rage clicks are marked on the timeline.

[⌊The checkout funnel. Click a drop-off to watch the visits that left at that step.⌉⌊
The checkout funnel. Click a drop-off to watch the visits that left at that step
.⌉[

The checkout funnel. Click a drop-off to watch the visits that left at that step.

[⌊A click heatmap of a product page, from real visits.⌉⌊A click heatmap of a product
page, from real visits.⌉[

A click heatmap of a product page, from real visits.

[⌊The overview: revenue, cart and checkout rates, and the pages where people rage-
click.⌉⌊The overview: revenue, cart and checkout rates, and the pages where people
rage-click.⌉[

The overview: revenue, cart and checkout rates, and the pages where people rage-
click.

[⌊The plugin settings in WordPress.⌉⌊The plugin settings in WordPress.⌉[

The plugin settings in WordPress.

## Instalación

 1. Install and activate the plugin.
 2. Sign up at https://candleranalytics.com/ and add your store as a website.
 3. In WordPress, open Settings, Candler. Paste the tracking ID and server key from
    your Candler dashboard (Settings, Installation), save, then click Test connection.
 4. Clear your page cache: a caching plugin first, then any host or CDN cache.
 5. If a performance plugin delays or combines scripts, exclude tracker.js.
 6. Remove any Candler snippet you added by hand, so the script isn’t loaded twice.

## FAQ

### Do I need a Candler account?

Yes. The plugin sends data to Candler, where you watch recordings and see reports.
There’s a free plan. You can also run your own Candler server and point the plugin
at it.

### Will it slow my store down?

The tracking script loads async, so it never blocks the page. Session recording 
loads separately, after the page is up. Cart and order events are sent from your
server in the background, so shoppers don’t wait on them.

### Does it work with a caching plugin or CDN?

Yes. The tracking script is the same on every page, so cached pages are fine. Clear
the cache once after you save your settings. Cart and checkout pages aren’t cached
by WooCommerce.

### Do I need a cookie banner?

That depends on where you and your shoppers are. If you need consent first, tick“
Wait for cookie consent before tracking”. Banners that support the WP Consent API
work automatically. Others can call candler.consent(true).

### Can I run it next to another analytics tool?

Yes. It uses its own cookies, script name and order meta, so it doesn’t conflict
with Google Analytics, Microsoft Clarity, Hotjar or Lucky Orange.

### What happens when I delete the plugin?

Its settings are removed, and any purchase sends still waiting are cancelled. The
anonymous visitor and session IDs stay on past orders. Your data in Candler stays
until you delete it there.

## Reseñas

No hay reseñas para este plugin.

## Colaboradores & Desarrolladores

“Candler Analytics” es software de código abierto. Las siguientes personas han contribuido
a este plugin.

Colaboradores

 *   [ candleranalytics ](https://profiles.wordpress.org/candleranalytics/)

[Traduce “Candler Analytics” a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/candler-analytics)

### ¿Interesado en el desarrollo?

[Revisa el código](https://plugins.trac.wordpress.org/browser/candler-analytics/),
echa un vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/candler-analytics/),
o suscríbete al [registro de desarrollo](https://plugins.trac.wordpress.org/log/candler-analytics/)
por [RSS](https://plugins.trac.wordpress.org/log/candler-analytics/?limit=100&mode=stop_on_copy&format=rss).

## Historial de cambios

#### 1.1.0

 * Scripts are printed with WordPress’s script functions instead of hand-written
   tags.
 * Settings page text can be translated.
 * Declares compatibility with the WooCommerce block cart and checkout.
 * Deleting the plugin removes its settings and cancels pending purchase sends.

#### 1.0.0

 * First release as Candler Analytics.

## Meta

 *  Versión **1.1.0**
 *  Última actualización **hace 22 horas**
 *  Instalaciones activas **Menos de 10**
 *  Versión de WordPress ** 6.3 o superior **
 *  Probado hasta **7.1.2**
 *  Versión de PHP ** 7.4 o superior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/candler-analytics/)
 * Etiquetas
 * [analytics](https://cl.wordpress.org/plugins/tags/analytics/)[funnels](https://cl.wordpress.org/plugins/tags/funnels/)
   [heatmaps](https://cl.wordpress.org/plugins/tags/heatmaps/)[session replay](https://cl.wordpress.org/plugins/tags/session-replay/)
   [woocommerce](https://cl.wordpress.org/plugins/tags/woocommerce/)
 *  [Vista Avanzada](https://cl.wordpress.org/plugins/candler-analytics/advanced/)

## Calificaciones

Aún no se han enviado valoraciones.

[Tu reseña](https://wordpress.org/support/plugin/candler-analytics/reviews/#new-post)

[Ver todas las reseñas](https://wordpress.org/support/plugin/candler-analytics/reviews/)

## Colaboradores

 *   [ candleranalytics ](https://profiles.wordpress.org/candleranalytics/)

## Soporte

¿Tienes algo que decir? ¿Necesitas ayuda?

 [Ver el foro de soporte](https://wordpress.org/support/plugin/candler-analytics/)