Title: Help Desk WP
Author: helpdeskwp
Published: <strong>24 de Diciembre de  2021</strong>
Last modified: 30 de Enero de  2022

---

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![](https://ps.w.org/helpdeskwp/assets/banner-772x250.png?rev=2657794)

Este plugin **no ha sido probado con ninguna las 3 últimas versiones principales
de WordPress**. Puede que ya no se mantenga o no tenga soporte, y puede que tenga
problemas de compatibilidad cuando se utiliza con versiones más recientes de WordPress.

![](https://ps.w.org/helpdeskwp/assets/icon.svg?rev=2657794)

# Help Desk WP

 Por [helpdeskwp](https://profiles.wordpress.org/helpdeskwp/)

[Descargar](https://downloads.wordpress.org/plugin/helpdeskwp.zip)

 * [Detalles](https://cl.wordpress.org/plugins/helpdeskwp/#description)
 * [Reseñas](https://cl.wordpress.org/plugins/helpdeskwp/#reviews)
 *  [Instalación](https://cl.wordpress.org/plugins/helpdeskwp/#installation)
 * [Desarrollo](https://cl.wordpress.org/plugins/helpdeskwp/#developers)

 [Soporte](https://wordpress.org/support/plugin/helpdeskwp/)

## Descripción

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below.
First off you need to create a new page as your support portal page and then there
is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another
thing you should do is set your page as the support portal page in Help Desk WP 
settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of
the page open up the settings and then in the Portal Page tab you can select your
page and save it.

Your support system is ready now. Your customers can open that page and submit their
tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer
them.

Watch the following video for more information.

#### Features

 * Unlimited Agents
 * Sorting And Filtering
 * Custom Category
 * Custom Type
 * Custom Priority
 * Custom Status
 * Email Notification
 * Customers Dashboard
 * Documentations

## Capturas de pantalla

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## Instalación

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer
 * Activate the plugin

## Reseñas

No hay reseñas para este plugin.

## Colaboradores & Desarrolladores

“Help Desk WP” es software de código abierto. Las siguientes personas han contribuido
a este plugin.

Colaboradores

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

[Traduce “Help Desk WP” a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/helpdeskwp)

### ¿Interesado en el desarrollo?

[Revisa el código](https://plugins.trac.wordpress.org/browser/helpdeskwp/), echa
un vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/helpdeskwp/), 
o suscríbete al [registro de desarrollo](https://plugins.trac.wordpress.org/log/helpdeskwp/)
por [RSS](https://plugins.trac.wordpress.org/log/helpdeskwp/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Versión **1.2.0**
 *  Última actualización **hace 5 años**
 *  Instalaciones activas **Menos de 10**
 *  Versión de WordPress ** 5.2 o superior **
 *  Probado hasta **5.9.13**
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/helpdeskwp/)
 * Etiquetas
 * [customer support](https://cl.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://cl.wordpress.org/plugins/tags/helpdesk/)
   [support](https://cl.wordpress.org/plugins/tags/support/)[Support Ticket](https://cl.wordpress.org/plugins/tags/support-ticket/)
   [ticket system](https://cl.wordpress.org/plugins/tags/ticket-system/)
 *  [Vista Avanzada](https://cl.wordpress.org/plugins/helpdeskwp/advanced/)

## Calificaciones

Aún no se han enviado valoraciones.

[Your review](https://wordpress.org/support/plugin/helpdeskwp/reviews/#new-post)

[Ver todas las reseñas](https://wordpress.org/support/plugin/helpdeskwp/reviews/)

## Colaboradores

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

## Soporte

¿Tienes algo que decir? ¿Necesitas ayuda?

 [Ver el foro de soporte](https://wordpress.org/support/plugin/helpdeskwp/)