Title: KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin Author: LOGON Published: 10 de Enero de 2017 Last modified: 9 de Febrero de 2025 --- Buscar plugins ![](https://s.w.org/plugins/geopattern-icon/kb-support_154a44.svg) # kb-support Por [LOGON](https://profiles.wordpress.org/logoninc/) * [Detalles](https://cl.wordpress.org/plugins/kb-support/#description) * [Reseñas](https://cl.wordpress.org/plugins/kb-support/#reviews) * [Desarrollo](https://cl.wordpress.org/plugins/kb-support/#developers) [Soporte](https://wordpress.org/support/plugin/kb-support/) ## Descripción Este plugin se ha cerrado a partir de 3 de Abril de 2025 y no está disponible para su descarga. Motivo: Problema de Seguridad. ## Bloques Este plugin proporciona 6 bloques. * KBS Login * KBS Register * KBS Search * KBS Profile Editor * KBS Tickets * KBS Submit ## Reseñas ![](https://secure.gravatar.com/avatar/34eb84b98a203363e1f0cb07a7cf79ec51038c2906988fd7f064e48d7e84c54c? s=60&d=retro&r=g) ### 󠀁[Simple and easy to use](https://wordpress.org/support/topic/simple-and-easy-to-use-437/)󠁿 [beyondsm](https://profiles.wordpress.org/beyondsm/) 28 de Septiembre de 2023 Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job ![](https://secure.gravatar.com/avatar/307e1087f5695dfea7afb97c868e607ba5aeb5b1e7fa80687c06aaa58d6d436e? s=60&d=retro&r=g) ### 󠀁[Excellent and Flexible](https://wordpress.org/support/topic/excellent-and-flexible-5/)󠁿 [Flashpaper](https://profiles.wordpress.org/flashpaper/) 22 de Agosto de 2023 1 respuesta Very well thought out and easy to use. Haven’t had a single tech issue with it, and I love how flexible it is. Great work! ![](https://secure.gravatar.com/avatar/0750c31ad2e4acbd1e971a549974bf676de83ffafccd57e2dd7e2139fdd9e88d? s=60&d=retro&r=g) ### 󠀁[Best plugin for a support system](https://wordpress.org/support/topic/best-plugin-for-a-support-system/)󠁿 [Jose Mortellaro](https://profiles.wordpress.org/giuse/) 29 de Diciembre de 2022 1 respuesta KB Support is the best WordPress plugin for support systems ![](https://secure.gravatar.com/avatar/8dd78d90b07df26dbffba5a1ab6f8afd2fc44d2f179759a6b2f30e10bbbd0cff? s=60&d=retro&r=g) ### 󠀁[Easy backend management of support tickets plus KB](https://wordpress.org/support/topic/easy-backend-management-of-support-tickets-plus-kb/)󠁿 [jotnur](https://profiles.wordpress.org/jotnur/) 18 de Agosto de 2021 1 respuesta Very easy and useful backend organization and tracking of tickets. The seamless option to create a KB article after closing a ticket is a nice plus! ![](https://secure.gravatar.com/avatar/0eee89883aa39216a1148819d3aaedf60759a3df677e9322b0c19c3813ba0776? s=60&d=retro&r=g) ### 󠀁[poor customer support](https://wordpress.org/support/topic/poor-customer-support-9/)󠁿 [Anonymous User 13302461](https://profiles.wordpress.org/anonymized-13302461/) 27 de Mayo de 2021 2 respuestas Plugin good at first glance. The main problem I have is that it isn’t perfect for membership site, hopefully they can fix this. If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn’t link this “KB-Support customer” to WP user, instead creates a new “customer” in KB Support. This makes for a lot of extra work trying to find the actual WP user( when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website. I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn’t link to the WP user. ![](https://secure.gravatar.com/avatar/bbd56aae64b74737a42ca914e74aba51984203eba7396ae6d6615fabef766f51? s=60&d=retro&r=g) ### 󠀁[Great Plugin](https://wordpress.org/support/topic/great-plugin-29600/)󠁿 [Jack Mawhinney](https://profiles.wordpress.org/jackjpdiscos/) 3 de Febrero de 2021 1 respuesta We’ve set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system. Such an easy plugin to use. [ Leer los 21 comentarios ](https://wordpress.org/support/plugin/kb-support/reviews/) ## Colaboradores & Desarrolladores “KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” es software de código abierto. Las siguientes personas han contribuido a este plugin. Colaboradores * [ LOGON ](https://profiles.wordpress.org/logoninc/) * [ Freemius ](https://profiles.wordpress.org/freemius/) “KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” ha sido traducido en 4 idiomas. Gracias a [los traductores](https://translate.wordpress.org/projects/wp-plugins/kb-support/contributors) por sus contribuciones. [Traduce “KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/kb-support) ### ¿Interesado en el desarrollo? [Revisa el código](https://plugins.trac.wordpress.org/browser/kb-support/), echa un vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/kb-support/), o suscríbete al [registro de desarrollo](https://plugins.trac.wordpress.org/log/kb-support/) por [RSS](https://plugins.trac.wordpress.org/log/kb-support/?limit=100&mode=stop_on_copy&format=rss). ## Meta * Versión **1.7.4** * Última actualización **hace 1 año** * Instalaciones activas **N/D** * Versión de WordPress ** 5.0 o superior ** * Probado hasta **6.7.5** * Versión de PHP ** 5.6 o superior ** * Idiomas * [English (Australia)](https://en-au.wordpress.org/plugins/kb-support/), [English (Canada)](https://en-ca.wordpress.org/plugins/kb-support/), [English (New Zealand)](https://en-nz.wordpress.org/plugins/kb-support/), [English (UK)](https://en-gb.wordpress.org/plugins/kb-support/), y [English (US)](https://wordpress.org/plugins/kb-support/). * [Traducir a tu idioma](https://translate.wordpress.org/projects/wp-plugins/kb-support) * [Vista Avanzada](https://cl.wordpress.org/plugins/kb-support/advanced/)