Lucky Orange

Descripción

Get 10 conversion rate optimization tools for the cost of one to help reduce cart abandonment and increase sales. Get started with a free plan and scale up as your business grows. Install with one click.

DYNAMIC HEATMAPS

Want to see the parts of your website that are most popular? A heat map shows where the majority of people clicked, scrolled and moved. Scroll heatmaps show how far down the page people went before leaving and whether they got to your best products or CTAs. Unlike other heat map tools, Lucky Orange’s dynamic heatmaps allow you to study visual engagement patterns including dynamic elements like popups, dropdowns and forms. Lucky Orange heatmaps even work on single page apps (SPAs) and with AJAX.

SESSION RECORDINGS

Watch a replay of people navigating your website to see what’s preventing them from converting. Recordings show where people clicked, scrolled, moved and tapped. See how people interacted with products, what they added to cart and what kept them from buying.

CONVERSION FUNNELS

Set up conversion funnels to quickly see how many people complete each step of your purchase journey. See which pages are converting and which are causing people to leave your site.

VISITOR PROFILES

See everything a specific person does on your website organized in one simple view. Find visitors who meet criteria like traffic source or custom data like cart value to see replays of their visits to your site.

LIVE CHAT

Deliver real-time customer support and use collaboration tools to provide the best response every time. Build lasting relationships by helping people exactly when they need it with event- and time-based triggers.

LIVE VIEW

Live view allows you to see exactly what your customer is experiencing on your website — in real time. Watch live as customers navigate your site for better insight into what’s working and what’s not.

SURVEYS

Ask key questions to the right people and use time-based triggers to engage visitors at the right time with surveys.

ANNOUNCEMENTS

Provide a discount code or product update to all visitors or serve them up to specific visitors by using triggers for criteria like device type, source or visit number.

FORM ANALYTICS

Find out why people are abandoning your forms and fix these issues to reduce abandonment and increase your sales. Monitor key form metrics like abandonment, field order and time to start to find areas for optimization.

OPTIMIZABLE SEGMENTS

Drill down into a single person’s visitor journey to watch session replays of visitor segments you want to prioritize, such as frustrated or confused visitors.

DISCOVERY

Answers the pressing questions about your website visitors through a collection of Optimization Opportunities tied to specific parts of the customer journey. Each of these opportunities represent something you should be paying attention to on your website.

Capturas de pantalla

  • Dynamic Heatmaps
  • Session Recordings
  • Conversion Funnels
  • Dashboards
  • Live Chat
  • Surveys

Instalación

After Activating the plugin simply follow the on-screen instructions.

Opiniones

18 de Diciembre de 2023
What a great service! I've been using it for over 2 years now and I can say that this is a MUST have for a store owner. To see what customers are doing on your store? YES, PLEASE!
13 de Diciembre de 2021
Long ago I used Lucky Orange on our website and it worked great. A few years ago we canceled the service. In August I reactivated Lucky Orange with the 7-day trial and it worked great. At the end of the week I added my credit card and it stopped working. When I logged into my account, it said the trial had expired. I didn't pay attention and noticed months later that Lucky Orange was billing my account $24/month. "We have no account in that name and don't have a $24 options their customer service people told me. I gave them all of the possible email addresses. It took multiple emails over several weeks before they discovered that, inexplicably, the funds were credited to an account under a former employee's email address, one I'd never logged in with. They reversed the final $24 charge but it took another email for them to refund the full amount they had charged me. (The only good part of this tragic tale.) Now, I can't get the plugin to work. I tried logging on and activating it with my existing account. That didn't work (it kept sending me to Lucky Orange classic). I deleted/reinstalled the plugin and created a new account with a different email address. I copied in the code Lucky Orange gave me, and it didn't work. I contacted customer support. Correction: I tried to contact customer support using the support icon in the dashboard. It did nothing (as another reviewer mentioned). I've deleted my account and am researching alternatives to this disaster of a service.
9 de Octubre de 2021
The idea was to this your service in conjunction with Wordpress. But the experience from the letgo was so bad that I have decided to look for other options. What's wrong? well everything the plugin is outdated and can't even login, the most important part of the service does not work. to make it even worse all the URLs go to the classic version. This service should help your customers to grow their business but they are loosing all the wordpress users from the start. OK, lets try to "message support" from their own site but the button does absolute nothing. This does not look good and would not recommend this plugin and even discourage it. Save time and look further
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Colaboradores & Desarrolladores

“Lucky Orange” es software de código abierto. Las siguientes personas han contribuido a este plugin.

Colaboradores

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Historial de cambios

2.1.2

  • Use page variable for site IDs instead of query parameters. This should improve support with caching plugins.

2.1.0

  • Supports loading the correct tracking code for classic customers.

2.0

  • Completely rewritten plugin to support the all new Lucky Orange.
  • Fixes all existing, long-standing issues with previous versions.