{"id":339743,"date":"2026-07-21T16:42:18","date_gmt":"2026-07-21T16:42:18","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/quick-qa-for-woocommerce\/"},"modified":"2026-08-08T08:46:13","modified_gmt":"2026-08-08T08:46:13","slug":"quick-qa-for-woocommerce","status":"publish","type":"plugin","link":"https:\/\/cl.wordpress.org\/plugins\/quick-qa-for-woocommerce\/","author":20799015,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.1","stable_tag":"1.0.1","tested":"7.0.3","requires":"5.9","requires_php":"7.0","requires_plugins":null,"header_name":"Askora \u2013 Product Questions & Answers for WooCommerce","header_author":"Nashir Uddin","header_description":"A calm, focused Q&A plugin that helps you answer customer questions before they abandon their cart. 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WooCommerce gives them nowhere to ask that question. So they either email you and wait, or they leave without buying.<\/p>\n\n<p>Neither outcome is good for you. An email question is slow, private, and only ever helps the one person who asked it. A shopper who leaves without asking is a lost sale you never even hear about. Reviews don't fix this either. A review is an opinion left after checkout, not an answer to a doubt before one.<\/p>\n\n<p>Askora is a product question and answer plugin built specifically to close this gap. It gives shoppers a place to ask, gives you a fast way to answer, and turns every answered question into permanent, public content that pre-answers the same doubt for the next hundred buyers who have it.<\/p>\n\n<h4>How this product question and answer plugin helps your store<\/h4>\n\n<p>Every part of Askora exists to shorten the distance between \"I have a question\" and \"I just bought it.\"<\/p>\n\n<ul>\n<li><strong>Shoppers get answers without leaving the page.<\/strong> No email, no waiting days for a reply. The question and its answer both live where the buying decision actually happens.<\/li>\n<li><strong>You spend less time answering the same question twice.<\/strong> Once a question is answered, it's public. The next shopper with the same doubt reads the answer instead of emailing you to ask it again.<\/li>\n<li><strong>Your product pages get stronger over time.<\/strong> Every answered question adds real, specific content to a page that used to say only what you wrote about the product yourself.<\/li>\n<li><strong>You stay in control.<\/strong> Nothing goes live without passing through moderation you configure, so the page stays useful instead of turning into a comment section.<\/li>\n<\/ul>\n\n<h4>Product QA plugin features for shoppers<\/h4>\n\n<ul>\n<li><strong>Ask without creating an account.<\/strong> Guests ask with just a name and email; logged-in customers ask in a single click with details pre-filled.<\/li>\n<li><strong>Check before asking.<\/strong> A live search box on the widget surfaces existing answers, so shoppers find what they need without adding a duplicate question to your queue.<\/li>\n<li><strong>Trust who's answering.<\/strong> Answers from customers who actually bought the product carry a Verified Buyer badge; answers from your team carry a Store Staff badge.<\/li>\n<li><strong>Surface what matters.<\/strong> Upvoting lets shoppers push the most useful questions to the top, so the best answers are the easiest to find.<\/li>\n<li><strong>Flag what's wrong.<\/strong> Questions or answers that are spam, incorrect, or inappropriate can be flagged, and are automatically hidden after three flags, pending your review.<\/li>\n<\/ul>\n\n<h4>Product QA plugin features for store owners<\/h4>\n\n<ul>\n<li><strong>One dashboard for everything.<\/strong> Pending questions, pending answers, flagged content, answered, and rejected, all in one filterable view, instead of digging through email.<\/li>\n<li><strong>Clear a backlog in minutes.<\/strong> Bulk approve, reject, dismiss flags, or delete, so a weekend's worth of questions doesn't turn into a Monday-long chore.<\/li>\n<li><strong>Answer repeated questions in seconds.<\/strong> Reply templates, organised by category (shipping, returns, sizing, materials, warranty, and more), mean a common question gets a full, on-brand answer with one click and a short edit.<\/li>\n<li><strong>Find anything fast.<\/strong> Admin-side search covers questions, customers, and products, so you're never scrolling to find one specific thread.<\/li>\n<li><strong>Run it only where it makes sense.<\/strong> Scope control lets you turn Askora on for every product, only certain categories, only specific products, or everything except a list you choose.<\/li>\n<li><strong>Use it on a multisite network.<\/strong> Askora works across WordPress Multisite without extra setup.<\/li>\n<\/ul>\n\n<h4>Notifications (coming soon)<\/h4>\n\n<p>You won't need to keep checking the dashboard for new activity. Askora will notify you by email the moment a new question or community answer needs your attention, with an optional Slack alert for teams who moderate from Slack instead of an inbox. A daily digest option will bundle everything into one email instead of one per question, and unanswered-question reminders will make sure nothing sits ignored for a week without you noticing.<\/p>\n\n<h4>Spam protection in this product QA plugin (coming soon)<\/h4>\n\n<p>A product question and answer plugin is only useful if the questions on it are real. Askora is building a full protection layer: an invisible honeypot field that catches most bots with no setup, optional Google reCAPTCHA v2 for an extra layer, per-user submission rate limiting, a profanity filter with a configurable word list, and an email blocklist and allowlist so known spammers are blocked and trusted senders skip moderation entirely.<\/p>\n\n<h4>Customizable design, built to match your store<\/h4>\n\n<p>Askora inherits your brand instead of imposing its own. Change the brand colour, corner radius (sharp, rounded, or pill), avatar style, card style, font, and text density from Settings, with a live preview before you save. The Q&amp;A section ends up looking like it was designed for your store, because with a few clicks, it was.<\/p>\n\n<h4>What's next for this product question and answer plugin<\/h4>\n\n<p>These aren't vague promises. They're already in progress:<\/p>\n\n<ul>\n<li>AI-powered answer suggestions, using your own OpenAI key (coming soon)<\/li>\n<li>An analytics dashboard with response times, top questions, and full customer and product Q&amp;A history (coming soon)<\/li>\n<li>SEO structured data (JSON-LD), so answered questions can appear as rich results in Google search (coming soon)<\/li>\n<li>Follow-up questions, letting the original asker ask one clarifying question after their answer (coming soon)<\/li>\n<li>A \"My Questions\" tab inside WooCommerce My Account (coming soon)<\/li>\n<li>CSV import and export for migrations and backups (coming soon)<\/li>\n<li>Shortcode and Gutenberg block placement, for page builders and custom layouts (coming soon)<\/li>\n<li>Multilingual support via WPML and Polylang (coming soon)<\/li>\n<\/ul>\n\n<p>None of this sits behind a paywall. It's simply not built yet, and when it ships, it ships in this same free plugin.<\/p>\n\n<h4>Who needs a product QA plugin<\/h4>\n\n<p>If a shopper's doubt is the difference between a sale and an abandoned cart, this plugin earns its place: electronics, furniture, outdoor gear, appliances, supplements, cosmetics, and anything else people research before buying. If you're already answering product questions by email or through a contact form, Askora gives you that time back, because every answer becomes reusable content instead of a one-off reply that only one person ever reads.<\/p>\n\n<p>It's probably not necessary if you sell low-consideration items nobody asks about, or if your store gets no product questions today.<\/p>\n\n<h4>Compatibility<\/h4>\n\n<ul>\n<li>Tested with Storefront, Astra, Flatsome, Divi, OceanWP, and other common WooCommerce themes<\/li>\n<li>Works alongside caching plugins including WP Rocket, LiteSpeed Cache, and W3 Total Cache<\/li>\n<\/ul>\n\n<h4>Privacy and data<\/h4>\n\n<p>All Askora data (questions, answers, votes, flags) stays in your own WordPress database. Nothing is sent anywhere else. Full detail on any third-party service Askora uses, and what data it involves, is documented in the Third-Party Services section of this readme.<\/p>\n\n<p>Free forever \u2014 no upgrade prompts, no locked features.<\/p>\n\n<h3>Third-Party Services<\/h3>\n\n<p>This plugin uses the following third-party services:<\/p>\n\n<h4>Google reCAPTCHA<\/h4>\n\n<p>This plugin uses Google reCAPTCHA to protect the Q&amp;A submission form from spam\nand abusive submissions. When a user submits a question on a WooCommerce product\npage, the following occurs:<\/p>\n\n<ul>\n<li><p>The Google reCAPTCHA JavaScript library is loaded from:\nhttps:\/\/www.google.com\/recaptcha\/api.js<\/p><\/li>\n<li><p>The user's reCAPTCHA response token is sent to Google's verification server at:\nhttps:\/\/www.google.com\/recaptcha\/api\/siteverify<\/p><\/li>\n<li><p>The user's IP address is transmitted to Google as part of the verification process.<\/p><\/li>\n<\/ul>\n\n<p>This means data (including IP address and reCAPTCHA response tokens) is sent to\nGoogle's servers when a user interacts with the Q&amp;A submission form.<\/p>\n\n<p>This service is provided by Google LLC.<\/p>\n\n<ul>\n<li>Google reCAPTCHA Terms of Service: https:\/\/policies.google.com\/terms<\/li>\n<li>Google Privacy Policy: https:\/\/policies.google.com\/privacy<\/li>\n<li>Google reCAPTCHA Documentation: https:\/\/developers.google.com\/recaptcha<\/li>\n<\/ul>\n\n<h3>Development<\/h3>\n\n<p>The complete source code is on GitHub: https:\/\/github.com\/nasirbabu\/quick-qa-for-woocommerce. The git tag matching each https:\/\/wordpress.org\/ version is the exact source used for that release ZIP.<\/p>\n\n<h4>Requirements<\/h4>\n\n<ul>\n<li>Node.js 18+<\/li>\n<li>npm 9+<\/li>\n<\/ul>\n\n<h4>Available Commands<\/h4>\n\n<pre><code>npm install     \u2014 Install dependencies\nnpm run dev     \u2014 Start development server\nnpm run build   \u2014 Build for production\nnpm run preview \u2014 Preview production build\n<\/code><\/pre>\n\n<h4>Development Workflow<\/h4>\n\n<ol>\n<li><p>Install dependencies:<\/p>\n\n<p>npm install<\/p><\/li>\n<li><p>Start development server:<\/p>\n\n<p>npm run dev<\/p><\/li>\n<li><p>Build for production:<\/p>\n\n<p>npm run build<\/p><\/li>\n<\/ol>\n\n<h4>Tech Stack<\/h4>\n\n<ul>\n<li>React 18<\/li>\n<li>Vite 5<\/li>\n<li>WordPress Plugin API<\/li>\n<\/ul>\n\n<!--section=installation-->\n<h4>From your WordPress dashboard<\/h4>\n\n<ol>\n<li>Go to <strong>Plugins \u2192 Add New<\/strong>, search for \"Askora\", and click <strong>Install Now<\/strong>, then <strong>Activate<\/strong>.<\/li>\n<li>The Q&amp;A section appears automatically on your product pages with sensible defaults already set.<\/li>\n<li>Visit <strong>Askora \u2192 Settings<\/strong> to choose who can ask, how questions get moderated, and how the widget looks on your store.<\/li>\n<\/ol>\n\n<h4>Manual upload<\/h4>\n\n<ol>\n<li>Upload the <code>quick-qa-for-woocommerce<\/code> folder to the <code>\/wp-content\/plugins\/<\/code> directory.<\/li>\n<li>Activate the plugin through the <strong>Plugins<\/strong> menu in WordPress.<\/li>\n<li>Go to <strong>Askora QA<\/strong> in the WordPress admin to configure settings.<\/li>\n<li>The Q&amp;A tab will appear automatically on WooCommerce product pages.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"what%20is%20a%20product%20qa%20plugin%2C%20and%20why%20would%20my%20woocommerce%20store%20need%20one%3F\"><h3>What is a product QA plugin, and why would my WooCommerce store need one?<\/h3><\/dt>\n<dd><p>A product QA plugin adds a question-and-answer section to your product pages, so shoppers can ask something specific before buying instead of emailing you or leaving. It's a different job from reviews, which only capture opinions after a purchase.<\/p><\/dd>\n<dt id=\"does%20askora%20replace%20woocommerce%20reviews%3F\"><h3>Does Askora replace WooCommerce reviews?<\/h3><\/dt>\n<dd><p>No. It runs alongside your existing reviews. Most stores use both together: reviews for post-purchase opinions, Askora for pre-purchase questions.<\/p><\/dd>\n<dt id=\"can%20customers%20ask%20questions%20without%20creating%20an%20account%3F\"><h3>Can customers ask questions without creating an account?<\/h3><\/dt>\n<dd><p>Yes, if guest questions are enabled in Settings. Guests provide a name and email so they can be notified once their question is answered.<\/p><\/dd>\n<dt id=\"who%20is%20allowed%20to%20answer%20a%20question%3F\"><h3>Who is allowed to answer a question?<\/h3><\/dt>\n<dd><p>Your store staff always can. You can also allow verified buyers, logged-in customers, or both, and each answer carries a badge showing which one they are.<\/p><\/dd>\n<dt id=\"will%20this%20slow%20down%20my%20product%20pages%3F\"><h3>Will this slow down my product pages?<\/h3><\/dt>\n<dd><p>No. Assets only load on pages where the Q&amp;A widget is active, and the widget itself is lightweight.<\/p><\/dd>\n<dt id=\"is%20askora%20actually%20free%3F\"><h3>Is Askora actually free?<\/h3><\/dt>\n<dd><p>Yes. Every feature described above is free, with nothing locked behind a paywall today or planned for later.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.1 (08-08-2026)<\/h4>\n\n<ul>\n<li>Updated: Plugin Description.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<\/ul>","raw_excerpt":"A calm, focused Q&amp;A plugin that helps you answer customer questions before they abandon their cart. 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