Descripción
If you publish plugins on WordPress.org, the questions arrive whether you are looking or not. Support Monitor keeps a list of the plugins you maintain, reads their public support feeds, and tells you what still needs you.
- Unanswered topics — the questions nobody has replied to yet, oldest first.
- A reply target — set your own, and anything past it is flagged in the menu and can send you a notification. This is the part a feed reader cannot do: knowing a topic has been sitting there for three days takes a memory, not a snapshot.
- Reviews — new ones as they land, with an alert on anything at or below the rating you choose.
- Directory stats — installs, downloads, rating and tested-up-to for each plugin, with a warning when one falls behind the current WordPress release.
- Notifications — a Slack, Discord or plain JSON webhook, an email digest, a dashboard widget, and a count on the admin menu. Each alert fires once, when something actually changes.
What it talks to
Only WordPress.org, and only the public parts:
wordpress.org/support/plugin/<slug>/unresolved/feed/— open topicswordpress.org/support/plugin/<slug>/feed/— all topics, if you switch that onwordpress.org/support/plugin/<slug>/reviews/feed/— reviews, if you switch that onapi.wordpress.org/plugins/info/1.2/— directory stats
No account, no API key, no third-party service, and no tracking. Requests are spread out and rate-limited; the default is one check every thirty minutes, shared across your watchlist.
Honest about its limits
Each WordPress.org feed returns the last 30 items and cannot be paged. On a very busy plugin, topics can come and go between checks — when that happens Support Monitor says so rather than quietly showing you an incomplete list, and suggests checking more often.
Capturas de pantalla
Instalación
- Install and activate the plugin.
- Go to Support Monitor Plugins and add the slug of a plugin you maintain.
- Optionally set a reply target and a notification channel under Support Monitor Settings.
Checks run on WordPress’s scheduler, which only fires when someone visits your site. On a quiet site, set up a real cron job — the settings screen shows you the exact line and warns you when checks are running late.
FAQ
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Do I need to own the plugins I watch?
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No. Everything it reads is public. Watching plugins you did not write works fine.
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Why does it contact WordPress.org?
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That is where the support forums are. It reads the same public RSS feeds your browser would, identifies itself honestly, and never sends anything about your site anywhere.
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Will it slow my site down?
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No. All the work happens on a schedule, never during a page load, with a cap on how many requests each run may make.
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Can I get alerts in Slack?
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Yes. Paste a Slack, Discord or generic webhook URL into the settings and send yourself a test.
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A topic is missing from the list. Why?
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Each WordPress.org feed returns only the last 30 items and cannot be paged, so on a busy plugin topics can appear and disappear between two checks. Support Monitor notices when that has happened and says so on the plugins screen rather than quietly showing you a short list. Shortening the check interval in Settings is the fix.
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What happens to my data if I delete the plugin?
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It is removed, tables and all. There is a setting to keep it if you would rather.
Reseñas
No hay reseñas para este plugin.
Colaboradores & Desarrolladores
“Support Monitor” es software de código abierto. Las siguientes personas han contribuido a este plugin.
Colaboradores
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Revisa el código, echa un vistazo al repositorio SVN, o suscríbete al registro de desarrollo por RSS .
Historial de cambios
2.0.0
- Rewritten from scratch. Not an upgrade of 1.0.3 so much as a replacement for it.
- Topics are now stored locally, so the plugin can tell you how long something has gone unanswered instead of only what is in the feed right now.
- Added reviews, directory stats, webhook and email notifications, a dashboard widget and a menu badge.
- Removed the unauthenticated REST endpoints from 1.0.3, which let any visitor read, add or delete watched plugins and trigger outbound requests. If you ran 1.0.x, updating closes that.
- Removed the JavaScript build entirely. The admin screens are server-rendered, so there is nothing left to rot.
- Your 1.0.x watchlist is carried over on activation.
1.0.3
- Remove extra dependencies.
1.0.1
- Initial release.