Live Chat & AI Chatbot – onWebChat

Historial de cambios

3.9.3

• Fix: after syncing selected categories, the categories stayed ticked only if you had picked categories before. On a shop that had synced everything (or nothing) the selection was dropped, so reopening the tab showed no category ticked
• Fix: the “In your AI training data” line could claim your whole catalogue when only the categories you picked had been synced, and it kept claiming it after everything had been removed. It now reports the whole catalogue, the categories you picked, or nothing yet, and stays quiet when your site was set up before this version and it cannot tell
• Fix: with nothing left in your AI training data, automatic sync no longer treats every product as in scope
• Fix: if removing everything had switched automatic sync off, syncing categories again switches it back on, so your later product edits still reach the chatbot

3.9.2

• Improved: the category picker of the product sync (shown to stores with more than 2,000 products) now lists your subcategories too, indented under their parent, and the search box finds any category or subcategory by typing part of its name, so you can sync exactly the subcategories you want
• Fix: connecting your store could fail with “invalid email or password” even when the password was correct. WordPress escapes what the settings form sends, so passwords containing a quote, a backslash, a space or a percent sign never matched. They are now sent exactly as typed
• Fix: on a first sync of a shop with long product descriptions the page could report a network error and restart part of the sync, because the browser stopped waiting sooner than the sync itself allows. It now waits long enough for every batch
• Improved: your category selection is now cumulative. Ticking more categories and syncing sends only the newly ticked ones instead of re-sending everything you had already synced, so adding one subcategory to a large selection takes seconds
• Improved: unticking a category no longer removes its products from your AI training data by surprise. Nothing is deleted unless you press the new “Remove unticked categories” button, which tells you how many products it affects first
• New: the WooCommerce tab shows what your AI training data currently covers, in categories and products

3.9.1

• Improved: product sync now sends the whole product description. Descriptions that are too long for the AI training text are shortened with AI instead of being cut off, so the chatbot keeps the specifications and compatibility details that used to be lost at the end of long descriptions
• Fix: HTML symbols in product names and descriptions (for example " or  ) are turned into real characters before they reach the AI chatbot
• Note: press the Sync button once in the WooCommerce tab to resend your existing products

3.9.0

• New: product sync now sends both the short and the full product description (up to 3000 characters), so the AI chatbot learns intended use, compatibility and specifications. This is the new default mode.
• New: the Description Mode setting is now visible in the WooCommerce tab, so you can switch back to syncing the short description only
• Note: after updating, press the Sync button once in the WooCommerce tab to resend your existing products with the full descriptions

3.8.4

• Fix: products whose scheduled sale starts or ends are now re-synced automatically, so the AI chatbot always quotes the current price
• Fix: variation price edits now re-sync the parent product’s price range

3.8.3

• Fix: WooCommerce product sync now sends the price customers actually see (tax display settings applied), and also the price excluding tax, so the AI chatbot quotes correct prices

3.8.2

• Improvement: more reliable WooCommerce product sync with paged syncing, clearer progress, and better error handling

3.8.1

• Improvement: category sync now supports up to 15,000 products

3.8.0

• New: Logged-in customers can securely ask the AI chatbot “Where is my order?” without entering an order number
• New: Order lookups now include the shipping method and order notes with tracking updates
• New: Added an option to display the chat widget only to logged-in users

3.7.2

• Improvement: increased synced product description limit to 1500 characters
• Fix: improved trimming for non-Latin descriptions

3.7.1

• New: Automatic order status lookup and WooCommerce sync upon account linking.
• New: Real-time product stock sync.
• Improvement: Clearer labels and instructions on connection screens.

3.7.0

• New: AI Order Status Lookup, your AI chatbot can now answer order status questions in real time using live WooCommerce data
• New: large catalogues (over 2,000 products) can now pick which product categories to sync, up to 9,000 products. New and edited products stay limited to the selected categories automatically
• Security improvements

3.6.0

• WooCommerce sync now always includes product price and currency (no longer optional)
• Sync now sends stock availability and quantity, brand, product attributes (size, colour, etc.), price ranges for variable products, tags and product rating, so the AI chatbot can answer pricing and availability questions

3.5.5

• Fixed WooCommerce sync connecting to the wrong server (development endpoint left enabled in 3.5.3/3.5.4)
• The plugin now reports its version to onWebChat when linked to an account
• Replaced deprecated WordPress functions and improved escaping of user data in the chat widget code

3.5.4

• Declared compatibility with WordPress 7.0

3.5.3

• Imágenes del plugin actualizadas

3.5.2

• Correcciones menores de errores

3.5.1

• Correcciones menores de errores

3.5.0

• NUEVO: Sincronización de productos WooCommerce — sincroniza productos automáticamente para el entrenamiento del chatbot de IA
• NUEVO: Sincronización masiva de productos con procesamiento en segundo plano
• NUEVO: Actualizaciones de productos en tiempo real al crear, editar y eliminar
• NUEVO: Interfaz de administración para los ajustes de integración con WooCommerce
• Chatbot de IA mejorado con capacidades de conocimiento de productos

3.4.1

• Probado en WordPress 6.8; textos del plugin actualizados

3.4.0

• Correcciones de errores y mejoras de seguridad

3.3.2

• Corrección de error

3.3.1

• Soporte de chatbot de IA y corrección de error

3.3.0

• Soporte de chatbot de IA agregado

3.2.0

• Corrección de error de seguridad

3.1.0

• Compatibilidad con comandos de la API de JavaScript

3.0.4

• Corrección de error

3.0.3

• Corrección de error

3.0.2

• Mostrar/ocultar widget de chat en páginas seleccionadas — corrección de error

3.0.1

• Agregada la posibilidad de mostrar/ocultar el widget de live chat en páginas seleccionadas

2.0.2

• Compatibilidad con el nuevo formato de Chat ID

2.0.0

• Acceso con correo electrónico/contraseña o Chat ID
• Opción para mostrar u ocultar el widget de live chat

1.0

• Versión inicial